Frequently Asked Questions
We take pride in developing devices that are easy for you — and your technicians — to adopt in your practice and start benefitting from almost immediately. Feel free to browse questions we’re commonly asked by customers to aid in the decision to adopt one or more of our convenient, handheld devices:
VF2000 Focus, G2, and NEO
Is virtual reality technology confusing or difficult for doctors or patients to use?
I currently have an HFA. Can the VF2000 replace it?
Are the VF2000 tests reimbursable?
Is the headset burdensome and uncomfortable?
No! In fact, for most patients it’s more comfortable than the awkward craning required for standard VF tests. It straps on and sits comfortably on the head, and patients can sit in any position they find most comfortable.
Are the VF2000 models good for traveling doctors?
These devices are great for any doctor, but for those who travel between practices, in and out of nursing homes or emergency departments, and anyone who does service trips overseas, all three VF2000 models have the flexibility to be easily transported anywhere!
I travel a lot. Will I need to worry about Wifi everywhere I go with the VF Headsets?
Are the VF2000 models difficult to clean?
Is the VF2000 easy for techs to work with?
I know how to read HFA reports. Am I going to have to learn a whole new set of reports just for the VF2000 devices?
What is the Americans with Disabilities Act (ADA), and how does it apply to the VF2000?
What is the Americans with Disabilities Act (ADA), and how does it apply to the VF2000?
The Americans with Disabilities Act (ADA) is a landmark federal law enacted in 1990 to ensure equal opportunities and accessibility for individuals with disabilities. It mandates that businesses and organizations remove barriers and create accessible environments for all.
For practices purchasing the VF2000, the ADA tax credit offers a financial incentive to enhance accessibility. If your practice employs 30 or fewer full-time staff or has total revenue under $1,000,000, you can claim a 50% refund on the purchase cost of the VF2000, up to a maximum of $5,000. This makes integrating advanced, patient-friendly VR technology both cost-effective and compliant with accessibility standards.
Want to learn more? Here is the link to more information and where you can download the ADA tax credit form: https://archive.ada.gov/taxcred.htm
Portable Biometry Solutions
Do I have to buy every single piece of the Portable Ultrasound Biometry set if I only want a couple of components?
Not at all! Mix and match the set to create the biometry solution you need.
Do I have to buy a base (PalmScan Pro or Tablet) to go with the MMD biometry probes?
Does your Pachymeter or A-Scan come with disposable tips?
Yes! While we sell Prager shells for those who prefer them, we make disposable tips for our Pachy and our A-Scan probes.
Does Your PalmScan device come with an IOL Calculator?
Yes, it does. Simply select a set of measurements and our calculator will recommend an IOL strength.
